Responsible Gaming Policy

pgg123 — Play Safe and Secure

Gaming should be fun. At pgg123, we provide tools and services so players can stay in control.

Our Commitment

Player Protection Is Our Priority

pgg123 is committed to keeping Myanmar players safe while they enjoy the platform. We believe that gaming should be fun, based on informed decisions and planned spending. Approaching it that way means the fun can last longer.

This page explains the tools available to help players protect themselves, how to spot problem gambling early, and pgg123's 21+ policy.

pgg123 Policy: This platform is for users aged 21 and above only. Anyone who does not meet the age requirement will be blocked immediately if they attempt to access it. Attempts to bypass or circumvent protection measures are not permitted.

Gaming should not be expected to provide a steady income. You should accept upfront that you can win and you can lose, and only use money you can afford to lose. We believe that combining the tools we provide with this policy will help every player stay in control and keep enjoying the experience.

Protection Tools

Protection Services Offered by pgg123

Deposit Limit

You can set a cap on how much you deposit within a day, week, or month. We prevent you from going over a limit once it is set. This makes managing your money easier.

Time-Out

You can request a Time-out to take a temporary break from playing. You can choose a Time-out period of 24 hours, 7 days, or up to 30 days, during which access to your account will be blocked.

Self-Exclusion

If you want to stop playing for a longer period, you can request a time-limited Self-Exclusion. During that period, we will also stop sending you any promotional messages. Contact Support to use this service.

Loss Limit

You can set a maximum amount you are allowed to lose within a week or a month in advance. Once that amount is reached, play will automatically stop, helping you keep your losses under control.

24/7 Language Support

If you have a problem related to gambling, you can contact Support immediately in Myanmar language via 24/7 Live Chat. We can also explain how to use our tools and set limits.

21+ Age Restriction Policy

pgg123 does not provide any service to players under the age of 21. We reserve the right to verify suspicious accounts, and if incorrect information has been submitted, the account may be suspended.

Step-by-Step Guide

How to Use Protection Tools

01

Log In to Your Account

Go to the pgg123 website, log in to your account, and select the Profile menu.

02

Go to Responsible Gaming Settings

Open the "Responsible Gaming" section from the Settings menu — the limit options will appear.

03

Choose the Right Limit for You

Select the tool that suits you best from deposit limit, loss limit, or Time-out.

04

Set and Save Your Limit

Enter the amount or time period and confirm — it will take effect immediately.

05

Contact Support if You Need Self-Exclusion

Request Self-Exclusion from the Support team via 24/7 Live Chat — they can process it at any time.

Warning Signs to Watch For

Early Warning Signs of a Gambling Problem

If you notice any of the signs below, we want to flag that you may be experiencing a gambling-related problem.

  • Continuing to gamble even while losing, trying to win back losses
  • Spending more than your pre-set budget
  • Your family, work, or health is being negatively affected by time spent gambling
  • Trying to cut back or stop gambling but not succeeding
  • Friends or family telling you that you are making bad decisions because of gambling
  • Taking out loans to fund gambling or accumulating growing debt
  • Feeling strong anxiety or anger after a bad night of gambling

Get Help: If you are experiencing any of these signs, you can contact pgg123 Support in Myanmar language 24/7. You can also immediately request a Time-out or Self-Exclusion to pause your play.

Gaming Policy

Policy for Being a Responsible Player

What You Should Do

  • Set a budget limit before you start playing
  • Set a playing time in advance and stick to it
  • See gambling only as entertainment
  • Accept in advance that losses are possible
  • Contact Support if you have any problem

What You Should Avoid

  • Playing with the hope of winning back losses
  • Playing while in financial difficulty
  • Taking out loans to fund your play
  • Playing under the influence of drugs or alcohol
  • Letting gambling damage your personal relationships

All services on pgg123 are protected with SSL encryption and operate with fair play. Players' personal information and financial data are kept secure.

Need help?

Ways to contact Support

We're here to help anytime

For any responsible gambling matter, you can reach the pgg123 Support team in Myanmar language right away. Self-Exclusion requests, setting limits, activating Time-out — we can assist with all of these.

24/7 Live Chat — Myanmar Language
Open Live Chat from the bottom-right corner of the website to get in touch with Support instantly
Contact us by email
[email protected]
FAQ

Questions about Responsible Gambling

Self-Exclusion is when a player voluntarily blocks themselves from playing for a set period. If you request Self-Exclusion at pgg123, your account will be restricted for that period and all bonus or promotional messages will be stopped. You can request this through our 24/7 Live Chat support.

Log in to your pgg123 account and open the Responsible Gaming section from the Settings menu. There you can set a daily, weekly, or monthly deposit limit. The limit takes effect immediately after it is set. Contact Support if you need help.

No. Only players aged 21 and above are allowed access at pgg123. If this policy is violated, we may investigate and suspend the account. If children could access your devices, please take protective measures to prevent that.

Yes. Once the time-out period ends, you can log back in and play as normal. However, for Self-Exclusion, your account can only be reopened before the period ends if you contact Support directly — and you should not expect that to be quick, because the whole point of Self-Exclusion is to give you a genuine break from playing.

If you have a gambling problem, you can contact pgg123 Support in Burmese 24/7. We can help you set up Self-Exclusion or deposit limits, and we handle gambling-related issues with understanding and care.

If family members or children can access your device (phone/computer), always keep your device lockscreen on and do not share browser or application passwords. Keep your pgg123 account credentials secure — the policy that no one else should access your account also applies to keeping children safe.

Play safe and keep it fun

Once you set your limits, you can enjoy the games on pgg123 comfortably. If you have any questions, check the FAQ or contact Support directly for assistance.

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